Tom was one of the first people I got to know when I joined London Met. I felt like an imposter, but Tom made me feel like I belonged. Always there for a friendly chat (often accompanied by biscuits), and the projects we did together with local young people, I'll never forget some of those sessions. Tom also became a great mentor to my husband when he started working in UK HE, helping him find his feet - and new work, which we both appreciated so much. Tom, we will really miss you, Sandra, sending much love